Released on = August 17, 2006, 12:13 am

Press Release Author = MIS Utilities

Industry = Software

Press Release Summary = Web-based help desk software solution for delivering
customer support.

Press Release Body = Help Desk for IIS is a web-based help desk software solution
for delivering customer service and support. It easily installs on your web server
as an ISAPI extension for Microsoft Internet Information Services. Your customers or
technicians need no additional software other than a web browser. Help Desk for IIS
gives you the ability to improve the productivity of your IT service team. It keeps
your company organized and efficient.

- Web based. Work from anywhere, whether you are at your desk, on the road, or
working from home. All features of Help Desk for IIS can be accessed though a web
browser on virtually any operating system.
- It\'s an ISAPI extension for Microsoft Internet Information Services. You can
easily install it on your web server.
- Knowledge base. All common questions can be placed into the knowledge base. The
overall productivity of your IT service team will increase, frustration will
decrease, and you\'ll save time and money.
- Unlimited users. Create as many user logins as your business needs.
- Firebird Database Server. All information is stored in a relational database, and
the web pages themselves are produced by a server-side ISAPI extension.
- Password protection using a strong cryptographic algorithm.
- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.

Web Site = http://www.misutilities.com/help-desk

Contact Details = Address: Pacific Business Centre, Seattle
United States of America

Phone Number: 206-309-0821
Email: info@misutilities.com